This Uber driver refused a ride to a woman in labor.
Imagine you’re pregnant, living in a big city, and need a cab to take you to the hospital, but you can’t get one. It’s a “worst nightmare” scenario for many expectant parents, but it became a reality for David Lee and his laboring wife when a New York City Uber driver refused to drive them to the hospital because he was worried about dirtying his car. Seriously.
According to Fortune, Lee’s wife went into labor early, and they’d ordered an Uber car, called their labor coach, and packed up an overnight bag. They met the car at the curb for their three-mile ride to the hospital, but then the laboring woman threw up on the sidewalk and the driver refused to take them. Lee says the driver told them he’d “lose $1,000 a day” if someone threw up in his car, then he charged them $13 for wasting his time, and drove away.
“Subject to all applicable laws, Uber may provide to a third party any information (including personal data and any Uber Data) about Drivers provided hereunder if: (a) there is a complaint, dispute or conflict, including an accident, relating to a Driver.”
This isn’t the first time Uber has been the subject of public ire over their poor business practices. On New Year’s Eve, many were angered by their “surge pricing,” which is basically just a fancy way of saying they price gouge people during busy times. There have also been other complaints of mistreatment by drivers, including several serious sexual harassment accusations. Somehow Uber just keeps passing the buck and treating people like garbage.
What happened to the Lees is completely unacceptable and made an already stressful situation — labor — even more difficult. The driver who refused them shouldn’t be protected by any sort of policy. He should be out of a job for discriminating against a pregnant woman and leaving a person stranded during an emergency situation. Obviously not every Uber driver would behave so despicably, but this one did, and the company should take responsibility for that.